Order confirmations are sent via email after orders are placed. If an order confirmation is not immediately viewed, please ensure receipt by checking junk or spam folders.
Order cancellations are not accepted. This is simply because 3:27 Cosmetics dispatches orders as quickly as possible. Upon receiving an order confirmation via email, the product(s) are already being processed, and cannot be changed or cancelled.
3:27 currently ships to addresses in the United States only. All orders will be shipped at a flat rate of $5, unless priority shipping has been selected. Please note that shipping is complimentary on all orders over $45.
Please allow 2-4 business days for orders to be processed. Once a 3:27 Cosmetics order has been completed, allow 2-9 business days for standard delivery. Orders submitted on Saturday or Sunday will be processed on the following business day. A tracking number will be sent by email once an order has been shipped. If a tracking number is not immediately viewed, please ensure receipt by checking junk or spam folders.
3:27 Cosmetics is not responsible for reimbursement of stolen or lost packages.
Due to the nature of our products, 3:27 Cosmetics cannot accept returns. All sales are final with the exception of damaged items.
If in receipt of damaged items from 327cosmetics.com, please send us a photo at email@example.com the subject line: DAMAGED. Include the order number with the image for our Customer Care team to review.
Please do not send damaged merchandise back to 3:27 Cosmetics without approval from the Customer Care team. Items sent without authorization will be denied.
Original shipping and handling fees will not be refunded. Please note that customers are responsible for any return shipping fees.
For products not purchased through www.327cosmetics.com, please contact the original place of purchase for inquires about refund policies.
3:27 Cosmetics does not offer waitlist or back orders. If one or more items in an order is sold out, 3:27 Cosmetics will refund the partial order and ship the items that are available.